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Specifications and technical
information for DuxNet products.
Find the latest available firmware
for supported DuxNet products.
Download the Warranty information document to clarify any warranty questions you have.
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Built on decades of networking experience.
DuxNet’s history, from Duxbury Networking’s early modem development to the launch of DuxNet in 2024.
Networking for every environment.
The product portfolio, including switches, Wi-Fi, optics, PoE injectors and network power solutions for home, SMB, enterprise, industrial and remote deployments.
More than just hardware.
Duxbury Networking’s technical expertise, local support, practical deployment guidance and Best Practice resources.
Smarter networking. Greater control.
The evolution of DuxNet Premium and DuxNet Cloud, bringing switching, Wi-Fi and centralised network management together.
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DuxNet 6-Port Gigabit Layer 2 Managed Industrial PoE Switch with Cloud
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DuxNet 48 Port Layer 3 Gigabit PoE+ Managed Switch
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DuxNet 28 Port Layer 3 Gigabit PoE+ Managed Switch
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DuxNet 26-Port Layer 2 Managed Gigabit PoE+ Switch with Cloud
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DuxNet 16-Port Layer 2 Managed Gigabit PoE+ Switch with Cloud
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DuxNet 20-Port Gigabit Layer 2 Managed Industrial PoE Switch with Cloud
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DuxNet 10-Port Layer 2 Managed Gigabit PoE+ Switch with Cloud
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DuxNet 10-Port Gigabit Layer 2 Managed Industrial PoE Switch with Cloud
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DuxNet is the in-house networking brand of Duxbury Networking, offering a growing range of switches, Wi-Fi, optics, PoE injectors and supporting network infrastructure for environments ranging from home and SMB networks to enterprise, industrial and remote deployments.
DuxNet products are available through Duxbury Networking’s reseller network. If you need help finding a reseller or identifying the right product for your requirements, contact the Duxbury Networking team.
No. The DuxNet website is a product and technical resource platform rather than an ecommerce store. Product pages provide specifications, datasheets, firmware and other information to help you select the right solution before purchasing through the reseller channel.
Start by browsing the relevant product category and use the available filters to narrow your options. Datasheets provide detailed specifications, while the DuxNet Best Practice Guides offer practical guidance around network planning and deployment. If you still need help, contact the Duxbury Networking team.
DuxNet Cloud is a cloud-based network management platform that provides centralised visibility and control of compatible DuxNet Premium devices. It allows networks to be deployed, configured, monitored and troubleshot remotely, with features including network topology views, device-level insights and role-based user access.
DuxNet Premium products include Cloud management as standard, without additional controllers or recurring licence costs.
No. DuxNet Cloud is available on the DuxNet Premium range. Look for the Cloud Managed indicator on the individual product page.
For most compatible DuxNet switches purchased before 1 February 2026, DuxNet Cloud can be enabled through a firmware upgrade. Customers should contact support@duxnet.co.za to confirm compatibility for their specific model.
Yes. DuxNet Cloud is designed for centralised management across multiple sites, allowing compatible devices and network environments to be viewed and managed through one platform.
Yes. DuxNet products are backed by free telephonic technical support, giving customers and resellers access to local technical expertise when assistance is required.
DuxNet products are backed by a Limited Lifetime Warranty, subject to the applicable warranty terms. For DuxNet switch products, the product lifetime is defined as the period during which the product remains active and is sold by the distributor. Discontinued products receive an additional one-year warranty, while external power supplies carry a one-year warranty.
The Limited Lifetime Warranty applies to the original purchaser. A valid product serial number and original proof of purchase are required when requesting warranty support.
No. Power surges and lightning strikes are specifically excluded from the Limited Lifetime Warranty. Damage caused by misuse, faulty installation, unauthorised repair or modification is also excluded.
Selected DuxNet switches include four DIP-switch operating modes that allow you to change how the switch behaves for specific applications:
- VLAN – isolates all ports from one another, allowing communication only with the uplink port.
- AI Extend – extends transmission distance up to 250 metres at 10 Mbps.
- AI PoE – automatically restarts a connected PoE device if no data passes through the port for a set period.
- AI QoS – prioritises network bandwidth for selected traffic.
The available modes vary by model, so always check the product datasheet before changing the DIP switch settings.
Simply put, a managed switch can be configured and monitored, while an unmanaged switch works out of the box with no configuration required.
DuxNet Industrial Switches are designed for more demanding environments than conventional network switches. Their ruggedised construction is designed to withstand extreme temperatures, vibration and electromagnetic interference, while selected managed models also provide advanced management and security functionality.
They are suited to installations where environmental conditions may be more demanding, including industrial and warehousing environments, equipment cabinets and other locations exposed to greater temperature variation, vibration or electromagnetic interference.
Selected industrial models are specified for operating temperatures from -40°C to 75°C.
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As a best practice, allow around 10–20% headroom in your PoE budget for growth and fluctuations. Always check both the switch’s total PoE budget and any per-port limitations rather than designing to maximum capacity.
Poor switch placement can contribute to overheating, cable strain and difficult maintenance. Keep switches accessible, allow adequate airflow around the unit and avoid sealed cabinets without suitable ventilation or stacking switches on other heat-generating equipment.
Yes. Proper grounding is important for the switch’s built-in surge protection to function as intended. This is particularly relevant in environments exposed to thunderstorms, power surges, outdoor cabling or nearby electrical equipment.
Choose the AP location according to where users and devices need coverage, rather than simply where cabling is easiest. Keep APs away from cupboards, metal ceilings, thick walls and other major obstructions wherever possible.
Mesh is useful where cabling is difficult or costly, but it should not automatically replace wired backhaul. The DuxNet Best Practice Guide recommends wired backhaul for critical areas and using mesh where it solves a specific coverage challenge.
Not necessarily. SFP selection needs to take device compatibility, fibre type, speed, wavelength, distance and coding into account. Where possible, use identical SFP specifications at both ends of the link and confirm compatibility before deployment.
Not necessarily. A link that does not come up can be caused by SFP compatibility, incorrect specifications or a problem elsewhere in the fibre path.
Check that:
- both ends use compatible SFP specifications;
- the correct fibre type is being used;
- fibre polarity is correct;
- connectors are clean; and
- the fibre cable itself is not damaged or faulty.
If possible, swap the SFP with a known working unit and test the fibre path before assuming the module has failed.
If I upgrade to a faster switch, will the whole network automatically become faster?
No. Faster access ports can simply move the bottleneck further upstream if the uplinks, optics, fibre or other infrastructure cannot carry the additional traffic. Uplink capacity should therefore be planned as part of the overall network path. DuxNet Best Practice Guide to U
The Best Practice Guide recommends using the latest stable firmware before deployment, testing updates in a controlled environment first and downloading firmware only from official, verified sources.
Yes. Create a full configuration backup after setup and before making firmware changes so that you have a known restore point if something goes wrong.